Front Desk Officer
Operations
Ap Lei Chau
Post on 8 July 2020
Job Description
- Handling front desk operations
- Addressing guest’s inquiries, requests and complaints
- Responsible for conducting guest check-in and check-out services
- Maintaining good guest relationship and upholding professional customer care services standard
- Ad hoc duties from supervisors and managers
Requirements
- Qualification of higher diploma or above. Hospitality Management or related disciplines is preferred
- Knowledge in computer application and experience in customer services or hotel industry is an advantage
- Able to read and write Chinese, fluent Cantonese, good command of Putonghua and English
- Proactive, responsible and detail-oriented with pleasant personality
- Able to work shift duties and overnight
- Fresh graduates are welcome