Front Desk Officer

Ap Lei Chau

Job Description

  • Handling front desk operations
  • Addressing guest’s inquiries, requests and complaints
  • Responsible for conducting guest check-in and check-out services
  • Maintaining good guest relationship and upholding professional customer care services standard
  • Ad hoc duties from supervisors and managers


  • Qualification of higher diploma or above. Hospitality Management or related disciplines is preferred
  • Knowledge in computer application and experience in customer services or hotel industry is an advantage
  • Able to read and write Chinese, fluent Cantonese, good command of Putonghua and English
  • Proactive, responsible and detail-oriented with pleasant personality
  • Able to work shift duties and overnight
  • Fresh graduates are welcome

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